FIND YOUR PURPOSE. JOIN OUR MISSION.
As one of the largest credit unions in the region and top performing in the nation, NASA Federal Credit Union members enjoy banking with an organization that's well established, financially sound and thrives on technology. With a strong heritage to serving the needs of individuals in the science, technology and engineering fields, the credit union philosophy of People Helping People has always been a priority.
We are currently seeking talented Call Center Member Service Associates for our Upper Marlboro, MD call center (just past South Bowie on Route 301).
As a Call Center Member Service Associate, you will deliver exceptional member service by telephone while successfully promoting and selling NASA FCU products and services. You must possess proven customer service and sales skills; strong verbal communication; and above all, a desire to help others. The Call Center Member Service Associate position is a tiered position with formal training modules- You control your career advancement as you learn and execute new skills.
We offer a generous benefit package:
Education and Experience
MSA II - High school diploma or general education degree (GED).
MSA II - A minimum of one year of high volume Call Center experience (bank or credit union)
MSA II - Loan processing experience and aptitude/ability for meeting cross-selling goals.